ZUNK

We are based in Portland, Oregon USA.

Free Local Delivery: With this service, you can receive an original painting within 3-5 business days, dellivered by . Due to the high demand, custom portrait painting orders currently have a lead time of 8-12 weeks excluding shipping. Up to 10 days to be delivered. There are no additional or hidden charges applicable on Free Delivery Service. Available in the US only. Express Service: Express Service can be availed by paying an additional 25% of your order value with the promise to reach you within 14-16 days. The first 10-12 days go in creating your artwork and the next 5 days for your painting to be delivered. *Please note that delivery time is based on when you approve the order.

In case your order is stuck in transit, you can write and e-mail to me at monkey.zunkel@gmail.com and I will try to escalate the process. However, if your artwork is stuck in the customs, most likely it takes two additional days to progress.

In case of theft or loss of your artwork during shipping, you can write to us at monkey.zunkel@gmail.com and we will have a new artwork repainted for you to reach you on priority.

My sole motive is to reach you the artwork with absolute precaution. To make sure safe delivery, the artwork is wrapped in multiple hard layering with a note that says “Fragile”.

Due to the size of the product, I do not ship to APO, FPO or PO Boxes.

You will receive an email with your tracking link as soon as your order is shipped. You can follow the tracking link to check the transit of your artwork.

If you have a specific date in mind, write to me with the help of the chat widget on the bottom left corner with your date specified. I will get back to you and let you know if the delivery is available for the date.

I accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

I do not charge anything extra for customizations or any kind of modification that your painting needs.

I do not have a customized plan for payment. However, Paypal offers a Pay Later program that allows you to pay in 4 easy installments.

No, I do not provide cash on delivery.

No, you have to pay the exact price as quoted on the Pricing Page for your order. However, adding a frame and/or an upgraded shipping may attract additional charges.

Yes, I accept all kinds of credit card, see Paypal for details.

The starting price of a pet portrait painting is $185.00. However, the price depends on the size and number of characters. To have a better idea, you can look up our Pricing Page.

There is no limit to the number of characters but you can only select up to 10 character on the website. You can place the order by writing to me at monkey.zunkel@gmail.com if it involves more than 10 characters.

The smallest canvas size that we offer is 8×8. To request a custom size reach out to me vis chat or email and I will see what I can do.

Please be ready to email me your reference photos within the first 2 weeks of placing your order. You do not have to have your photos ready at the time of placing your order. I will send you a photo for approval throughout the process along with a photo of the complete portrait before I mail out your order.

Absolutely! I only begin the shipping process after you have previewed the final painting and approved it.

To do so, email your size request and I will make sure you receive an estimate for the size of your choice.

Don’t worry! You can still get a handmade painting made. Just place your order and I will restore the photo for you if possible.